File a Complaint Against USPS

Those experiencing mail issues complete a complaint form below. These will be sent to USPS to file an official complaint.


Additionally, USPS is convening a Consumer Advisory Council to open the lines of communication between USPS customers and employees. Those interested in learning more and applying can download the forms here

Office Hours*:

Monday: 9 am - 5 pm

Tuesday: 9 am - 5 pm

Wednesday: 9 am - 5 pm

Thursday: 9 am - 5 pm

Friday: 9 am - 5 pm

Ward Service Office:

1447 W. Morse Ave

Chicago, IL 60626


*Please note the physical office remains

closed due to the ongoing COVID-19 crisis.

Our staff is working virtually from home

and is happy to answer calls and emails.

  • Facebook
  • Instagram Social Icon
  • Twitter Social Icon