Chicago's CityKey ID Program


The Chicago City Clerk’s office launched the City Key ID program in April 2018. The new city ID will also act as a Ventra card and a library card. Cardholders can also receive an array of benefits at various businesses and organizations throughout the city. Residents can begin scheduling appointments with the City Clerk’s office to apply for a CityKey.

Questions? The City Clerk compiled a list of answers to frequently asked questions available to view on their website.

Office Hours*:

Monday: 9 am - 5 pm

Tuesday: 9 am - 5 pm

Wednesday: 9 am - 5 pm

Thursday: 9 am - 5 pm

Friday: 9 am - 5 pm

Ward Service Office:

1447 W. Morse Ave

Chicago, IL 60626


*Please note the physical office remains

closed due to the ongoing COVID-19 crisis.

Our staff is working virtually from home

and is happy to answer calls and emails.

  • Facebook
  • Instagram Social Icon
  • Twitter Social Icon