Army Corps of Engineers Shoreline Study The United States Army Corps of Engineers (USACE) has launched an interactive Crowdsource map for the public to leave comments on its Chicago Shoreline Study . The map is available on the Army Corps' website by clicking here . It is recommended that you use Google Chrome to open the site. On the map, users can pinpoint a specific location along the shoreline and submit a comment for consideration. Comments must be submitted by April 30, 2023. The USACE will be preparing a National Environmental Policy Act (NEPA) document on the impacts associated with a Coastal Storm Risk Management study in the City of Chicago. The City of Chicago and the Chicago Park District partnered with the Corps to study ongoing shoreline erosion and coastal storm due to variable lake levels and storm-driven waves that impact our shoreline. The proposed study area includes Chicago's entire shoreline, from our border with Evanston to our border with Indiana. As a part of the study, the Army Corps will explore various measures that could be implemented along our shoreline to reduce coastal storm risks. These measures include the following: Structural (e.g., breakwaters, seawalls, revetments, and groins) Natural and Nature-based features (e.g., beach nourishment, submerged reefs, vegetation, ecologically enhanced structures) Non-structural (e.g., floodproofing, flood warning plans, emergency evacuation plans) As part of the NEPA scoping process, the Army Corps is seeking comments or concerns stakeholders have about potential impacts from the various measures that could be implemented. This could include impacts to various habitats, threatened and endangered species, or cultural, historical, and social resources. Our office has submitted preliminary feedback to the Army Corps for this critical study and has called for the following as they embark on this process: Commit to a robust community engagement process to allow Chicagoans to provide insight and feedback The 49th Ward was excluded from the 1994 Chicago Shoreline Storm Damage Reduction Project, which provided infrastructure and protections for just 8 miles of the City’s shoreline. In Rogers Park, private properties are located directly adjacent to the lake, which means they feel the impact of high lake levels and wave action on a much more intimate basis than other parts of the city that have public land barriers and other infrastructure (such as sea walls) to absorb or deflect wave impact. Residents are owed the opportunity to share their personal experiences and ideas to help inform the future of the shoreline. Restore beach access to Juneway, Rogers, and Howard beaches and repurpose emergency revetments as breakwaters As Lake Michigan reached historically high levels in 2019, the Department of Transportation was able to secure emergency funding from FEMA to install armor rock revetments at Juneway, Howard, and Rogers beaches. The revetments were critical in curtailing further erosion of public property and keeping park property safe. However, the installation of revetments restricted access to what had previously been beaches. Rogers Park has a unique history of being the last affordable neighborhood on the north side with access to the lakefront. Roger Park residents have enjoyed this access for generations, offering a more quiet opportunity to enjoy our greatest natural asset. As USACE studies potential solutions for Chicago’s shoreline, I ask that you look at restoring beach access and repurposing the armor rocks to act as breakwaters. Implement sustainable native, deep-rooted vegetation on the lakefront to combat erosion With a unique opportunity to shape the future of Chicago’s shoreline, we would like the Army Corps to explore sustainable options to combat erosion, such as planting marram grass or other native deep-rooted plants that have a track record of withstanding wave impact and mitigating the impacts of erosion. In the 49th Ward, a group of volunteers acts as stewards to the Loyola Park Sand Dunes. The natural vegetation abutting the lake proved resilient at the peak of Lake Michigan’s lake levels, with less damage at Loyola Park than at other parks to its north. In addition to providing a natural barrier to wave action, the plants help the ecosystem along Lake Michigan, allowing natural wildlife and insects to thrive. Individuals, organizations, and groups may also submit written comments to Ms. Samantha Belcik. Comments and questions will be accepted through the end of March and can be directed via email to Ms. Belcik at ChicagoShoreline@usace.army.mil . More on the Shoreline Study and its current status is available on the USACE website her e .

Business Workshops The Department of Business Affairs and Consumer Protection (BACP) offers a variety of workshops and counseling that are informative and free. The topics discussed during the workshops include start-up operations, financing, marketing, and more. Classes are taught by industry professionals, members of not for profit agencies, and city employees. Visit the Business Education Workshop Calendar to view upcoming workshops and seminars. BACP also offers the small business solution station , a one-on-one counseling forum designed for one to obtain expert advice on common business problems including legal assistance and financial and loan assistance. The station is open from 9:30 a.m. to 3 p.m., located at BACP, City Hall, Room 800. You can walk-in or make an appointment by calling (312) 744-5506. If you have questions about how to obtain a particular type of license, you can call the City’s Business Consulting line at (312) 744-6249. A consultant from BACP will instruct and provide guidance about the license application requirements and process. If you are looking to open a business that would require a Public Place of Amusement (PPA) and/or liquor license , Alderwoman Hadden requests that you schedule an appointment to discuss your proposed business. Please email the ward office or call 773-338-5796 to schedule an appointment with the Alderwoman.

Garage & Yard Sale Permits Garage and yard sales cannot be held for longer than three consecutive days and must be held between 9:00 a.m. and sunset. In case of rain, the permit can be reissued for a later date. If more than one household is joining in a single sale, each household needs its own permit even if the sale is at the address of only one participating household. Signs advertising the sale may only be posted on the property where the sale is taking place. Violators face fines for posting signs on city property. Filing for a Permit: You can stop by our office with proof of residence and identification and fill out the application. You can scan and email a copy of your identification and a completed form to office@49thWard.org . We will email the approved form back to you. APPLICATION - ENGLISH PERMISO - ESPAÑOL

Current Development Propsals Click on one of the images below to learn more about the current development proposal and community decision process in the 49th Ward.

PB49 Remix Ballot Items The 49th Ward Office is doing a bit of a remix on participatory budgeting for the 2020 menu budget. Due to the shortened time frame, residents will be voting on previous years' runner up projects this fall. Click on an image below to learn more about the different projects on this year's participatory budgeting ballot. When you've learned about what will be on this year's ballot, scroll down to learn more about early voting, mobile voting locations, and the final vote. Voting will take place November 4 through November 16. Starting spring 2020, be on the lookout for more information and volunteer opportunities for a full PB cycle. PB49 Remix Voting Information 49th Ward residents aged 14 and older once again have the opportunity to vote in the 49th Ward's participatory budgeting process. This is the 10 year anniversary of Participatory Budgeting in Chicago's 49th Ward. Participatory Budgeting is a democratic system that empowers people in determining how their tax dollars are spent. For those wishing to vote online, simply fill out an online registration form . My staff will respond with the voting site link and a special access code to allow you to vote. Please do not share your code with anyone else; your code is unique and may be used only once. Please note that this is not an automated system; rather, office employees will be verifying the information. This may result in a delay from the time you submit the registration form to when you receive the one-time code. Online Voting Registration Form Early voting will take place between November 4 and 15. The final vote will take place on November 16. Those wishing to vote in-person can do so at my the ward office, 1447 W. Morse, during office hours or at one of the following early voting events: 3 pm - 6 pm on Tuesday, November 5 at the Howard 'L' Station; 3 pm - 6 pm on Wednesday, November 6 at the Jarvis 'L' Station; 8:30 am - 10:30 am on Sunday, November 10 at St. Jerome's Catholic Church (1709 W. Lunt); 3 pm - 6 pm on Tuesday, November 12 at the Morse 'L' Station (Morse entrance); 3 pm - 6 pm on Wednesday, November 13 at the Loyola 'L' Station; and 10 am - 3 pm Friday, November 15 at the Rogers Park Branch Library (6907 N. Clark). During this event, you can also receive a free flu shot! The final voting event will take place from: 9 am - 2 pm on Saturday, November 16 at the Chicago Math and Science Academy (7212 N. Clark) PB49 Remix Neighborhood Assemblies

Metra Station Renovation Project January 2025 Renovation Updates Our office received news from the Office of Senator Dick Durbin that an additional $115 million in federal funding was secured for infrastructure projects across the state, including $23.6M for the Rogers Park Metra Station renovation. During our last meeting in 2024, Metra announced that work could begin on the renovations as early as 2025 on the new station. During our latest meeting, however, they announced that the project has experienced delays due to funding snags at the federal level. In light of this award, our office has reached out to Metra representatives to ask for an updated timeline and if the $23.6M award can bridge the remaining gap in construction costs. At this point in time, the project's schedule has not changed and it is not yet known if this award will cover construction costs. However, we will continue to work closely with our Metra partners on the timeline of construction and advocate for as soon of a completion time as possible. Metra serves as an economic engine for the entire Chicagoland region, and this renovation will serve as a catalyst for economic development in Rogers Park. To view Metra's presentation, click here . December 2024 Renovation Updates November 2024 Community Meeting August 2022 Community Meeting

Block Parties Block Parties allow neighbors to close residential streets that they live on to hold community-building and recreational events with their immediate neighbors. Organizations looking to host events or those looking to close arterial streets should apply for an outdoor special event permit instead. In order to host a block party, you must obtain a permit from the Department of Transportation to close your street. Street closures can occur from 8 a.m. to 10 p.m. on the day of your event. Applications can be obtained from our office. Once the application is completed. please return it to our office for processing. If this is your first time applying for a block party, our office asks that you communicate with your neighbors for support of the event. A house meeting to discuss dates & times is also highly recommended. We encourage you to submit your application at least 30 days in advance. Please be advised that neighbors are responsible for providing their own barricades for their events and must maintain a 10-foot minimum lane at all times to ensure emergency vehicles have clear access. The 49th Ward office is happy to provide non-enforceable "No Parking" signs to block party organizers. These signs must be hung up at least 48-hours in advance of the event. Since the signs are not enforceable, vehicles that remain parked will not be ticketed. CDOT Rules Regarding Block Party Permits Block Party Forms & Applications

Public Way Use & Sidewalk Cafes PUBLIC WAY USE PERMITS Businesses that have a sign, canopy, awning, bench, or anything else that extends over, under, or is on the public way require a Public Way Use Permit . These permits are issued by the Department of Business Affairs and Consumer Protection (BACP) – Public Way Use (PWU) Unit. The permit process does require City Council approval. Business identifiers including signs, awning, canopies, and banners are also required to obtain a Department of Buildings sign construction permit in addition to the public way use permit. Only a licensed sign contractor can apply for the sign construction permit. The city does provide a list of approved contractors from which business owners can choose for the sign construction permit. Learn More & Apply SIDEWALK CAFES Sidewalk cafes are another use of the public way that requires a public way use application. Dining in a sidewalk cafe is a great way to enjoy a delicious meal in warm weather. The sidewalk cafe season runs from March 1 to December 1. To take advantage of those occasional warm days in March, it would be beneficial to submit your application in January. A Sidewalk Cafe Permit has a 9-month term, and must be applied for, and issued, every year. Businesses with an approved Sidewalk Cafe Permit must conspicuously display the permit and the approved plan on the exterior window or wall of the main entrance of the licensed retail food establishment during all hours of operation., and approved plan, must be conspicuously displayed on the exterior wall or window of the main entrance of the licensed retail food establishment during all hours of operation. Learn More & Apply

PB49: Policy & Programs Committee Apply for the community cash program! The City of Chicago's 2022 approved budget included a unique opportunity for each ward to receive $100,000 in funds for microgrant opportunities. This funding is for registered non-profit organizations with the Secretary of State to provide programming and services to each ward. In 2020, the 49th Ward posed an open-ended question during its participatory budgeting process: "If you could change one thing about our community that would make life better for you, what would it be?" This open-ended question led to a range of responses, from traditional capital infrastructure ideas to broader policy and programs recommendations. Born out of that was the 49th Wards first-ever Policy and Programs Committee. This committee spent months weeding through the responses and identifying priority areas for the community. In the 2020 cycle, voters then took to the participatory ballot to vote on which policy and program areas they felt were the most important and that should shape Alderwoman Hadden's legislative agenda at City Council. With this unique microgrant opportunity, we now are able to put our money where our values are. Learn more about the scope of the grant, eligibility requirements, and how to apply by clicking the button below. Learn More! About the Committee At the beginning of the 2020 PB49 process, the Alderwoman asked residents: “If you could change one thing about the Rogers Park community, what would it be?” The PB49 Policy & Programs Committee was created to review the submitted PB49 survey entries that do not qualify for infrastructure money under PB guidelines. Instead of discarding these policy and program ideas, Alderwoman Hadden, after a decade of hands-on experience administrating community-led participatory budgeting programs nationwide, added a community-led committee to address the vital policy and programming interests of her constituents. The volunteer PB49 Policy & Programs Committee put in 15 hours of group meeting time and over 100 hours of research and collaboration distilling the essence of the community-at-large input into five (5) specific ballot measures for community consideration. The members of the 2020 PB49 Policy and Programs Committee coalesced as a group because of a shared commitment to transparency, community-centered change, and democracy. We spent our time narrowing down a list of 150 ideas, first to a dozen themes, and then to these five ballot measures. To demonstrate our commitment to transparency we decided to make available the entire list of ideas with which we started. We also wanted to expand below on the ideas that led to the ballot measures themselves. We believe this transparency, endorsed by Alderwoman Hadden, will encourage more community members to step up and volunteer to make your ideas a reality! Policy & Programs Presentation Key Issues Affordable Housing & Zoning Ward residents would like to see a dedicated focus on providing more affordable housing. This could be achieved through a combination of: (1) a zoning committee that focuses on maintaining and developing the unique character of the ward, 2) direct rental assistance and eviction prevention, and 3) exploration of broader policies that affect housing costs and stability of W49 residents. Affordable Housing: Families and individuals whose incomes fall below the median income level deserve to raise their children and live their lives in Rogers Park. In Rogers Park, housing insecurity is rising at an alarming rate. Rents are increasingly unaffordable and pathways to home-ownership for families are disappearing. Increasingly undemocratic trends continue to homogenize the community, making Rogers Park unlivable for immigrant and non-immigrant families and individuals struggling in uncertain times. Realistic paths to home ownership and co-operative shared-equity property ownership will keep Rogers Park a diverse community, increase housing security, and improve community value. We recommend zoning changes/binding policies, government-backed programs that make housing co-operatives, rent-to-own programs, and community land trusts possible. Equitable and Fair Zoning: As a Committee, we support a representative, equitable, and fair zoning committee for guiding 49th Ward building, business and housing development. A comprehensive Equitable and Fair Zoning Policy and Process for the 49th Ward is needed for responsible development in Rogers Park. As a Committee, we believe all 49th Ward residents and business owners deserve a voice in shaping development to continue to breathe new life into 49th Ward democracy. Business Development Ward residents are interested in supporting and sustaining new and existing businesses that are community-driven, community-owned, and community- operated, including a proactive review of commercial spaces and vacant properties. Our committee can develop democratic policies and programs with Alderwoman Hadden, local businesses, business chambers, alliances, associations, and ward residents that will support a diverse, eclectic, and thriving business community in the 49th Ward. Ward 49 consumers, local businesses, local business chambers, alliances, and associations are vital to maintaining and supporting a business community that can rival other high-tax revenue business districts. Policing/Restorative Justice Ward residents called for divesting from the current police budget in order to redirect those funds to much-needed social, health, and housing programs. Examples included: (1) a committee to further explore what community support and alternative resources to calling the police can or should exist and (2) investing in increased use of restorative justice and other alternative forms of dispute resolution and justice-seeking. Research best practices & build community support for non-law enforcement services and transformative justice programs, including through direct outreach and media campaigns. Boost awareness of programs and policies that secure restorative justice for all in the community. Uplift resources and policies that support formerly incarcerated individuals in the 49th Ward. Youth Engagement Ward residents support creating and sustaining programs that uplift and empower our young residents. Recognizing that our young residents are community stakeholders, engage them to create more awareness of, and support for, youth focused entities such as the 49th Ward Youth Committee. Identify and support any other ward and city-wide programs that empower youth. Developing a Community Hub Ward residents expressed a desire for a physical space (post-COVID) to serve as a community "hub” including recreation and resources. This could be achieved through either: (1) lifting up and coordinating existing community spaces and resources, (2) enhancing coordination and utilization of previous PB49 projects that are underutilized, and/or (3) exploring the development of a new space. Create more awareness of existing programs, resources, and physical spaces for the 49th Ward residents. Coordinate with the 49th Ward Youth Committee and other stakeholders to identify alternate programs and safe spaces specifically for teens. Aide the growth of Block Clubs by working with existing programs and volunteers in the 49th Ward. Research the call for a physical community center for the 49th Ward.

Committee on Environmental Protection and Energy From Left to Right: Ashley Parks, Leslie Perkins, Chair Hadden, Gina Parra-Hughes Alderwoman Hadden was appointed as the Chairperson of the Committee on Environmental Protection and Energy for the 2023-2027 term. In this leadership role, she looks forward to building off of the foundation from her first term in office, where she successfully passed legislation to have the City Treasurer divest from fossil fuels, called to re-establish the Department of Environment, and amended our heating and cooling ordinances to respond to changing weather patterns caused by climate change. As chairperson, she will continue to explore how we can reduce Chicago's carbon footprint through a clean buildings plan, revisit the ComEd franchise agreement, and work closely with communities and advocates on environmental justice issues. Click here to view a full list of all Committee on Environmental Protection and Energy members, including Vice Chairman Timothy Knudsen (43), on the City Clerk's website. Our committee staff are as follows: Leslie Perkins - Chief of Staff & Policy Director Gina Parra-Hughes - Legislative Aide Ashley Parks - Community & Communications Outreach Coordinator Learn more about attending a Committee meeting, legislation before the committee, environmental programs and resources, and more by clicking the buttons below! Committee Meetings Committee Legislation

Park Advisory Councils An advisory council is a voluntary group of individuals who meet on a regular basis to support the effective functioning of their local park. Councils promote ways for the community to better utilize the Chicago Park District's programs and facilities; provide communication to the Chicago Park District on matters relating to their parks; increase community awareness of Chicago Park District projects. The 49th Ward has the following park advisory councils: Touhy Park Advisory Council Willye B. White Park Advisory Council Loyola Park Advisory Council Pottawattomie Park Advisory Council Pottawattomie Dog Park Committee Rogers (Phillip) Beach Park Advisory Council GET Beaches Park Advisory Council Leone Beach Park Advisory Council

Economic Relief Resources Food & Nutrition SNAP (Supplemental Nutritional Assistance Program) SNAP/LINK Card provides nutrition benefits to supplement the food budget of needy families so they can purchase healthy food and move towards self-sufficiency. In Illinois, SNAP/LINK Card Program is overseen by the Illinois Department of Human Services (DHS). Your local DHS office will review your SNAP/Link Card application and can help answer any questions you have during the application process. You can find your DHS office through the DHS Office Locator online here You must be over 18 and not be a full-time student to be eligible for SNAP benefits. Additionally, you can call (1)800-359-2163 to speak with the Illinois Hunger Coalition for application assistance. Special Supplemental Nutrition Program for Women, Infants, and Children (WIC) The Special Supplemental Nutrition Program for Women, Infants, and Children - better known as the WIC program - serves to safeguard the health of low-income pregnant, postpartum, and breastfeeding women, infants, and children up to age 5 who are at nutritional risk by providing nutritious foods to supplement diets, information on healthy eating including breastfeeding promotion and support, and referrals to health care. You can use the pre-screening tool found here to determine your eligibility. The Child and Adult Car Food Program(CACFP) This is a federal nutrition education and meal reimbursement program. CACFP partially reimburses participating agencies providing healthy meals and snacks at Adult Day Service Centers under the Community Care Program. For more information about the CACFP program at the Department visit the website here or contact: Child and Adult Care Food Program (CACFP) One Natural Resources Way, #100 Springfield, IL 62702-1271 Phone: (217) 782-2407 or 1-800-252-8966 Older Americans Act (OAA) Nutrition Program These services include both home-delivered meals and healthy meals served in group settings, such as senior centers and faith-based locations. In addition, the programs provide a range of services including nutrition screening, assessment, education, and counseling. Nutrition services also provide an important link to other supportive in-home and community-based supports such as homemaker and home-health aide services, transportation, physical activity and chronic disease self-management programs, home repair and modification, and falls prevention programs. More information on this program can be found here. Your local nutrition site can be found using the website and you can also call 1-800-677-1116. The Greater Chicago Food Repository Cook County’s local foodbank that strives to end hunger all over the city. The Greater Chicago Food Repository works with over 700 partner agencies and programs. You can find your local food distribution site using the website . If you would like to get involved in the struggle against hunger in Chicago you can act here . You can also contact The Greater Chicago Food Repository via their office or phone number. 4100 W. Ann Lurie Place Chicago, IL 60632 Phone: 773-247-3663 The Greater Chicago Food Repository Job Training Opportunities Employment helps people overcome poverty and hunger. The Food Depository now offers FREE and PAID hospitality and supply chain career path training programs. Our free training programs are available to unemployed and underemployed adults living in Cook County. Our programs are background friendly and welcoming to those without a high school diploma or GED. These programs include Hospitality Career Path Programs focusing on Customer Service Excellence or Food Handler as well as the Supply Chain Career Path Program focusing on the Warehouse Bridge or a Certified Logistics Associate . You can request more information and/or enroll here . The Greater Chicago Food Repository Food and Medical Benefits Assistance If you need assistance navigating programs such as SNAP or Medicaid, The Greater Chicago Food Repository can assist you. For assistance applying for these programs please visit the Chicago Foodbank’s website or call 773-843-5416 Monday-Friday between the hours of 8:30AM-5PM. The Greater Chicago Food Repository, Veterans Programs More than 13,000 veterans in Cook County live below the poverty line. The Food Depository responds to veterans struggling with hunger and poverty by providing nutritious food and connections to additional resources. The Food Repository operates a food pantry at the Jesse Brown VA Food Pantry located at 820 S. Damen Ave, Chicago, IL (temporarily closed). There is a second food pantry located at the Edward Hines, Jr. VA Hospital 5000 S. 5th Ave, Hines, IL that is open Thursday from 10am to 12pm. The Chicago Food Repository also participates in Veteran Stand Down Events. At these events veterans experiencing homelessness receive food, overnight shelter, medical care, clothing, and other assistance. At these events, the Food Depository serves hot meals prepared by Chicago’s Community Kitchen. Additionally, we provide bags of nonperishable food and fresh produce to veterans at the events. The Greater Chicago Food Repository Nutrition Education The Chicago Food Repository offers educational resources in order to promote and plan healthy meals on a budget. Resources include healthy recipes from Chicago's Community Kitchen , resources collected via Hunger and Health , and for families who receive Illinois SNAP benefits, resources can be accessed via Illinois Nutrition Education Program . Physical And Mental Healthcare Medicare Medicare is a federal health insurance program for the following: Participants aged 65 or older, participants under the age of 65 with certain disabilities, Participants of any age with End-Stage Renal Disease (ESRD), Participants with amyotrophic lateral sclerosis (ALS). More information about Medicare in Illinois can be found here . In order to apply for Medicare benefits, plan participants are instructed to contact their local SSA office or call 1-800-772-1213. Plan participants may also sign up for Medicare Part A via the SSA website at www.socialsecurity.gov . To ensure that benefits are coordinated appropriately and to prevent financial liabilities with healthcare claims, plan participants must notify the State of Illinois CMS Medicare COB Unit when they become eligible for Medicare. The Medicare COB Unit can be reached by calling 1-800-442-1300 or (217) 782-7007. Medicaid Medicaid is a jointly funded state and Federal government program that pays for medical assistance services. Medicaid pays for medical assistance for eligible children, parents and caretakers of children, pregnant women, persons who are disabled, blind or 65 years of age or older, those who were formerly in foster care services, and adults aged 19-64 who are not receiving Medicare coverage and who are not the parent or caretaker relative of a minor child. You can discover if you are eligible here . Chicago Department Of Public Health Mental Services Chicago Department of Public Health Mental Health Services To help meet the mental health needs of our insured city residents, CDPH partners with community mental health providers and makes direct investments in community partners who provide mental health services to city residents. For those with insurance, the benefits of accessing mental health services through these community mental health partners may include integrated mental health and medical treatment; expanded service options, including additional service locations and hours; improved prescription drug coverage; and reduced expense related to co-pays. For those city residents without insurance, the Department provides clinical mental health services in 5 CDPH-operated clinics throughout the City of Chicago. A variety of services are available at CDPH mental health clinics, a full list of services can be found on the website . To find a mental health care provider near you please visit the link here . National Alliance on Mental Illness (NAMI) NAMI provides advocacy, education, support, and public awareness so that all individuals and families affected by mental illness can build better lives. The National Alliance on Mental Illness (NAMI) is the nation’s largest grassroots mental health organization dedicated to building better lives for the millions of Americans affected by mental illness. NAMI’s five core tenants are Hope, Inclusion, Empowerment, Compassion, and Fairness. NAMI runs educational programs, a toll free NAMI help line . NAMI is also on the front lines of raising awareness hosting activities including Mental Health Awareness Week and NAMI Walks. You can find your local NAMI office in Illinois by using the website . You can also visit the NAMI Illinois website directly for more information. You can also call the NAMI National Help Line at 800-950-6264 Monday through Friday 10am-10pm EST. Or in a crisis, text “NAMI” to 741741 for 24/7, confidential, free crisis counseling. The Illinois NAMI office can be contacted via: 1603 Orrington Avenue, Suite 600 Evanston, IL 60201 Office: 217-522-1403 nami@namiillinois.org