Street Sweeping The Department of Streets and Sanitation sweep the city’s streets April through mid-November, weather permitting. The city hangs bright orange temporary parking restrictions the day before sweeping service is scheduled to begin. Those who fail to move their vehicle between the restricted hours, between 9 am and 2 pm, will be eligible to receive a $60 ticket. The street sweeping schedule is available to view on the map below. You can also click the brackets located in the top right-hand corner to open the map in Google Maps or by clicking here . Sign Up for Street Sweeping Alerts We The Sweeple (formerly Sweep Around Us) is a third-party website that allows Chicagoans to sign up for email notifications whenever street sweeping is scheduled on their street. The website pulls information from the publicly available street sweeping schedule on the Department of Streets and Sanitation's website. Simply visit wethesweeple.com , enter your address, and then sign up for email alerts so you don't inadvertently miss a scheduled street sweeping on your block. Those who signed up for alerts in previous years will need to re-subscribe.

Infrastructure Our office is available to help answer questions you have related to infrastructure. If you have any questions, you can always reach us by emailing office@49thward.org or by calling (773) 338-5796 . Menu Allocations Metra Renovation Shared Cost Sidewalk Program Shoreline Study Speed Bumps

Liquor Moratorium Process The 49th Ward has several existing liquor moratorium zones. On streets with existing liquor moratoriums, liquor licenses cannot be requested, sold, or transferred except under limited circumstances (e.g., inheritance of the business by a family member). The moratoriums, in essence, prevent the opening of new liquor-licensed businesses and most transfers or changes of ownership and/or plans of operation for existing liquor-licensed businesses within the moratorium zone. Lifting of a moratorium zone requires legislative action. Businesses may request a moratorium amendment, either for the sale of an existing business to request a liquor license at a new business, by filling out this form . Lifting of a moratorium does not guarantee the issuance of a liquor license. If a moratorium is lifted or amended, businesses must still apply for a liquor license and go through the city's public notification and comment process. The 49th Ward Office will flyer the specific areas within the moratorium boundary to ensure that those that live and work within the boundary are notified. Businesses and residents will have the opportunity to provide feedback to the Alderwoman's office on any request to lift the liquor moratorium. Alderwoman Hadden will review feedback within two weeks from the initial public notice date. From there, she will make a decision on the request, which may include further community engagement in some cases. Request Form Feedback Form

Glenwood Commuter Safety Glenwood Commuter Safety Feedback Results On March 9, the 49th Ward office hosted a town hall meeting where we discussed a proposal to modify the traffic to flow one-way northbound on Glenwood between Pratt and Devon. A recording of that meeting is available to view by clicking here . Since Alderwoman Hadden first entered office in 2019, residents have consistently reached out with concerns about this particular stretch of Glenwood. The street is nestled in a dense area with many pedestrians. The heavy foot traffic combined with the existing bike lanes and two-way vehicular traffic on a narrow residential street has created unsafe conditions. In 2021, our office convened a community meeting with neighbors and residents to discuss the issue further. The objective of the meeting was to take a broader look at this stretch of Glenwood and see how we can improve safety for all users (motorists, cyclists, and pedestrians). After soliciting feedback from area residents, CDOT conducted a traffic study for this stretch of Glenwood. Upon the conclusion of that study, they recommended modifying traffic to flow one-way northbound on Glenwood between Pratt and Devon. The northbound direction was determined by conversations with first responders who indicated that they needed it to remain northbound for their vehicles in the event of an emergency. Additionally, the proposal calls to keep the existing bike lanes, which connect to a greenway both north and south of this stretch. The proposal calls for no elimination of parking. A copy of the traffic study is available to review by clicking here . After our community meeting, we asked commuters of all types to share their feedback and ideas on how to improve commuter safety along this stretch of Glenwood. For the open-ended questions, a plurality (48.9%) of respondents expressed they liked the proposal in its current form and didn't have additional feedback to provide. Of the 331 respondents, only 8% responded that the proposal shouldn't be pursued and that no changes should be made to adjacent streets. 9% of respondents said they had no feedback to offer or didn't respond at all to the open-ended questions. Others made recommendations to enhance pedestrian and bike safety, with suggestions ranging from raised crosswalks to closing streets to vehicular traffic. Respondents also made suggestions on what traffic safety measures and signage can be installed on adjacent blocks to improve safety and help motorists navigate the area. PDF of Infographic View Traffic Study Infografía en Español Estudio de Tráfico en Español Share Your Feedback on the Proposal to Improve Commuter Safety on Glenwood Avenue On March 9, the 49th Ward office hosted a town hall meeting where we discussed a proposal to modify the traffic to flow one-way northbound on Glenwood between Pratt and Devon. A recording of that meeting is available to view by clicking here . Since Alderwoman Hadden first entered office in 2019, residents have consistently reached out with concerns about this particular stretch of Glenwood. The street is nestled in a dense area with many pedestrians. The heavy foot traffic combined with the existing bike lanes and two-way vehicular traffic on a narrow residential street has created unsafe conditions. In 2021, our office convened a community meeting with neighbors and residents to discuss the issue further. The objective of the meeting was to take a broader look at this stretch of Glenwood and see how we can improve safety for all users (motorists, cyclists, and pedestrians). After soliciting feedback from area residents, CDOT conducted a traffic study for this stretch of Glenwood. Upon the conclusion of that study, they recommended modifying traffic to flow one-way northbound on Glenwood between Pratt and Devon. The northbound direction was determined by conversations with first responders who indicated that they needed it to remain northbound for their vehicles in the event of an emergency. Additionally, the proposal calls to keep the existing bike lanes, which connect to a greenway both north and south of this stretch. The proposal calls for no elimination of parking. Our office is seeking feedback and suggestions on the plans. Please take a moment to complete a short online survey to share your experiences and ideas. The survey can be completed at bit.ly/GlenwoodFeedback . The feedback form will close on March 20. 49th Ward Town Hall March 9 Join Alderwoman Hadden and the 49th Ward team for the monthly virtual town hall on Wednesday, March 9, at 6 pm. Attendees will hear important updates for the ward and the city including updates on the CDOT review of resident requests to turn Glenwood between Devon and Pratt, into a one-way northbound street. We will also have guests, Jessica Trejo and Sandra Arellano, from Illinois Masonic Medical Center join us to discuss early breast cancer detection. These meetings now take place on the second Wednesday of each month at 6 pm. Register to attend the meeting by visiting bit.ly/2022TownHalls . Spanish translation will be available. Community Meeting on Glenwood Avenue Traffic Safety Join Alderwoman Hadden and representatives from the Chicago Department of Transportation to share ideas on what traffic safety improvements you'd like to see on Glenwood from Devon to Pratt. The meeting will take place on Monday, July 26, at 5 pm. Those interested in joining should meet near the parking lot at the corner of Glenwood and Arthur.

Resources for Seniors We are here to help, from public safety to consumer fraud concerns, from county tax issues to federal Medicare and Medicaid programs. Our Ward Service Office will always go beyond city issues to be your local resource for all government services. We work closely with Cook County Commissioners to help guide senior citizens on receiving applicable property tax exemptions. You can find your Cook County Commissioner by accessing the Chicago Board of Elections’ website . You can also download property tax exemption forms on the Cook County Assessor’s website . Senior Well-Being Check Department of Family Support Services Chicago Department on Aging Senior Sewer Exemption & Rebate Property Tax Exemption

Lead Service Line Replacement Program The City of Chicago has a new program that will replace lead service lines completely free for homeowners who qualify. You may be eligible for the Equity Lead Service Line Replacement Program if you: Live in a two-flat or house that you own. Have a household income of $74,550 or less for a family of four. Have children 18 or under living with you OR have elevated lead levels in your drinking water as determined by testing done by the Chicago Department of Water Management. If you have questions about the program or would like to apply, call 312.742.2406 or visit www.LeadSafeChicago.org . Water Test Kit If you are concerned about the potential of elevated lead levels in your home’s water, you may wish to have your water tested. The test kit consists of three bottles, a mailing box, and instructions. Follow the instructions included in your kit for collecting water samples in your home, put the bottles in the shipping box and place it in a location (such as the entryway or front door) for pick up by Department of Water Management (DWM) staff. If you would prefer to schedule a time for a DWM representative to come to your home to take water samples, keep in mind that this appointment must be scheduled for a time when you are home and you have not used your water for over 6 hours. Please call 311 or fill out the form online and a representative will reach out to you to schedule a visit. More information on water test kits is available on the Department of Water Management’s website . Additional information: Flushing The Water in Your Home DWM’s Water Quality FAQ Department of Public Health's Lead Poisoning Protection Page

Chicago Noise Ordinance Quiet time is generally designated between 10 PM and 8 AM in any area within 600 feet of a residential district. Activities involving loading, unloading, opening, closing or other handling of boxes, crates, containers, building materials, garbage cans, dumpsters or similar objects must not be done in a manner as to cause a noise disturbance between 10 PM and 7 AM. Motorized equipment (e.g. at construction sites) are not allowed to operate between 8 PM and 8 AM. Note that City of Chicago work (e.g. water & sewer mains, road construction etc.) and emergency private utility work are exempt from the City’s noise ordinance. If you feel a particular situation requires emergency attention, you can call 9-1-1.

The Future of the Fields: Community Process The Fields Community Process: Next Steps & Recommendations On Tuesday, October 27, our office hosted the final meeting in the Fields Schools community process. During the meeting, we reviewed the process, which was launched in December 2019, to date. We also shared the results of the final visioning survey, which are available by clicking the button below. View the Results During the meeting, the 49th Ward office shared information from Chicago Public Schools that we received in August for school communities seeking to pursue a school action. In that meeting, we learned that CPS has created a robust process for recommending school actions. This process includes establishing a steering committee that is representative of the school community, including a student representative. The steering committee would be required to follow specific outreach and engagement procedures, including recording participants and attendance throughout. Based on the level of engagement throughout the community process, the requirements CPS has established for recommending school actions, and the history between the two schools, our office will be making the following recommendations to CPS: We will push again for CPS to reconsider the student-based budgeting model that is bad for our neighborhood schools; We will ask CPS to reconsider the SQRP rating model and address the concerns around equity as it pertains to this rating system; We will ask for additional support from CPS to create robust articulation between the two schools, including more opportunities for students at both schools to engage with each other and the administrations; We will advocate for additional resources for Eugene Field so they can more effectively market the school to neighborhood families, especially prospective parents who are just beginning to look into schools for their children; and We will continue to engage with the two schools with activities and actions to bring healing to the two communities. Our office launched this process in December 2019 in response to a grassroots effort from the Unite the Fields organization. Our office took on a community process to ensure transparency and accountability in our ward's decision-making process. What became clear throughout the process is that our community deeply cares for our students and wants to provide them with strong neighborhood schools. When seeking schools for their students, parents want continuity, stability, and cohesion. Our office will continue to work with our local school communities and CPS to advocate for the resources and services they need to be first-choice schools. We know that this topic is extremely personal to many, so thank you for engaging with our office around it. While we plan on making these recommendations to CPS at this juncture, it doesn’t mean that we wouldn’t support other proposals or community actions in the future. We would support the formation of a steering committee that can explore potential community actions that follow CPS’s requirements. Thank you again to everyone who participated in this process over the past year. The Fields Community Meeting October 27 Our office will host our final meeting for the Fields Schools Community Process on Tuesday, October 27, from 6-7:30 pm. People interested in attending the virtual meeting can pre-register at bit.ly/fieldszoom . During the final meeting, our office will share the results of the last survey we asked people to complete. We will also share some of the feedback we received during the last two meetings. Finally, we will share the recommendations and feedback that we will be presenting to CPS. The Fields Community Meeting September 29 Our office will host a meeting for the community process around the Fields schools on Tuesday, September 29, from 6-7:30 pm. To join the meeting, go to bit.ly/fieldszoom . During our meeting on September 23, we began the process of evaluating the proposals and ideas that have been submitted through the community process to date. September 29 will be a continuation of that work. You can view the notes from the September 23 meeting by clicking here . Participants will also have the opportunity on September 29 to submit any additional ideas that were not previously identified. We are still asking that stakeholders complete the Fields Schools Visioning Survey online (en español aquí ) to share their feedback and ideas. This will help inform any final recommendations made to CPS. The survey will close on Friday, October 9, at 5 pm. Our office will host a final meeting after the survey closes to share the results of the survey and community feedback with the Fields' communities. We will then present the information to Chicago Public Schools so we can make recommendations that will create strong and sustainable neighborhood schools in the 49th Ward. The Fields Community Meeting September 23 In December 2019, the 49th Ward office undertook a community process to help vision and brainstorm ideas for the Fields Schools (i.e., Eugene Field and New Field). During the process, we identified strengths, weaknesses, challenges, and opportunities that these schools face. With a slight pause in the spring due to the COVID-19 crisis, the process resumed in August with an adjusted timeline. During the process, stakeholders submitted ideas and proposals to help support these schools. During the next community meeting, we will review the ideas that were generated during the community process. Participants will also have the opportunity to submit any additional ideas that were not previously identified during the meeting. We will then present this information to Chicago Public Schools so we can make recommendations that will create strong and sustainable neighborhood schools in the 49th Ward. To join the virtual community meeting at 6 pm on September 23, go to bit.ly/fieldszoom . Those who are unable to attend the meeting on September 23 may still complete the Fields Schools Visioning Survey online (en español aquí ) to share their feedback. For an overview of the community process to date, please visit the 49th Ward website . The Fields Community Process Update On August 19, our office hosted a meeting to resume the community process around the Fields schools. During the meeting, Principal Dobbins shared some of the matriculation work Eugene Field is partnering with New Field on to have a seamless and cohesive transition for students entering the fifth grade. We also heard from the Fields communities and Rogers Park residents regarding some of their concerns they have around our neighborhood schools, including the student-based budgeting model and the decrease of school-aged children in the neighborhood. Our office is finalizing the date for the next community meeting, where folks will have the opportunity to bring recommendations for consideration. Please keep your eye on this space, where we will announce the next meeting date. Additionally, we will share a Google Form for folks who are unable to attend the meeting but would still like the opportunity to share an idea or recommendation. Finally, please note that the infographics we previously shared in our newsletter inadvertently had switched out the "strengths" section for the schools. A corrected version of those SWOT analyses is available below. The Fields Community Process Resumes August 19 The 49th Ward office is resuming the community process on the future of the Fields schools. In March, the community process was forced to take an abrupt hiatus in response to the COVID-19 pandemic. We want to thank community members who were engaged with us on this issue previously and who provided the necessary space for our office to respond to the emergency of the global pandemic. However, knowing that this community process continues to remain a priority for our parents, we are looking to pick it back up. As a reminder, during the last meeting, our office asked participants to complete SWOT analyses of both of the schools. The results of those analyses are below: Since having to halt the community process, our office has contacted Chicago Public Schools to discuss resuming it. During our meeting on August 19, we will discuss the revised timeline for the community process and review the engagement to date. The next meeting will take place on Wednesday, August 19 at 6 pm via Zoom. Online preregistration is required at bit.ly/THEFIELDS . Complete a SWOT Analysis As we continue in the community process to vision solutions to support our Fields schools, we have asked residents to take a moment to complete a SWOT analysis for each school. This includes identifying the strengths, weaknesses, opportunities, and threats for each school. These can be internal or external factors. Please make sure to complete a SWOT analysis for each school. These analyses will help continue the process of identifying and visioning solutions to create strong, first-choice neighborhood schools. Feedback Overview During the second community meeting, the 49th Ward office asked stakeholders to complete a feedback form (a digital version of this was also made available). Below you will find a breakdown of the responses we received on that feedback form and some common themes that we identified. Our office ran into some issues with getting these sent home in kids' take-home packets through CPS. We are currently working with them to find ways to increase the number of respondents to help inform this process. Attend the Community Meeting The 49th Ward will host its third community meeting to continue the discussion on New Field and Eugene Field. During the meeting, we will go over responses to the feedback form from the previous meeting. We will also begin brainstorming and visioning ideas during the third meeting based on the feedback we've received so far. The next meeting will take place on Monday, January 27, at 5:30 pm at Eugene Field Elementary, 7019 N. Ashland . As we continue in the community process, meetings will alternate between Eugene Field and New Field. Spanish translation and childcare services will be available during the meeting. Submit Your Feedback In December, the 49th Ward office hosted its second community meeting on the future of the Fields Schools. During the meeting, we outlined the process and goals we'd like to see from this community-driven dialogue. Beginning in January, we will ask stakeholders to vision and brainstorm ideas. This will help build the foundation to identify solutions to support these two schools and the challenges they face in February and March. Beginning in April, we will present the community with proposal presentations and an opportunity to complete a survey before submitting a final report to CPS. At the December meeting, we asked participants to complete a feedback form to begin to identify their relationship to the schools, the reasons they want to be a part of this community process, the challenges their school(s) face, and things they would like to change at their school(s). The feedback form has now closed, but we will be going over the responses during the January 27 meeting.

Participatory Budgeting Cycle 15 (2025) Cycle 14 (2023-2024) Cycle 12 (2021) Cycle 11 (2020-2021) Cycle 13 (2022) Cycle 10 (2019) Mission The mission of PB is to open up civic participation to people who have never before been involved. The goals of implementing PB in Chicago wards are equity, inclusion, community building, and to make government spending more effective . Participatory Budgeting in Chicago Every year, each alderman is allocated $1.3 million in aldermanic menu funds – yes, there is literally a menu to spend on infrastructure—that is, street and sidewalk repaving, curb replacement, bike lanes, street light replacement, and other capital projects. In most wards, this money is allocated by the alderman, with varying degrees of input from city departments, staff, and residents. Participatory Budgeting (PB) is a democratic process in which community members directly decide how to spend part of a public budget. The process was first developed in Brazil in 1989, and there are now over 1,500 participatory budgets around the world, mostly at the municipal level. The first PB process in the US was launched here in Chicago in 2009 by former 49th Ward Alderman Joe Moore. Often, residents are very familiar with their neighborhoods and might have unconventional ideas that can improve their daily commute, parks, schools, and more. Participatory budgeting is a tool that taps into that resident genius and allows it an incubator space. Since taking office in 2019, Alderwoman Hadden has continued the legacy of participatory budgeting in the 49th Ward by making available $1 million of the discretionary capital funds (“menu money”) to the community to decide how to spend through the participatory budgeting (PB) process. How it Works in the 49th Ward In the 49th Ward in Chicago, the process starts with idea-collection. We collect ideas by hosting neighborhood assemblies, sharing an online submission form, and posting flyers throughout the ward prompting people to share their ideas with the office. In the 11th cycle, Alderwoman Hadden asked a broad, open-ended question to encourage residents to re-think how we can approach government with a partcipatory mindset. This question was: "if you could change one thing about our community that would make life better for you, what would it be?" Once people have submitted their ideas during the idea collection phase, they are then sent to committees made up of volunteers. Those volunteers vet the projects and conduct research on feasibility and cost. They then develop the projects so they may be placed on the ballot. In the fall, the projects proposed for the ballot are presented to the community at project expos, explaining how those projects came about and answering questions from the community. During the 11th cycle of participatory budgeting in the 49th Ward, Alderwoman Hadden implemented a new component to the process. PB49 added a new committee for policies and programs. The ballot items from this committee are not eligible for the traditional $1 million in capital infrastructure funding, but will instead help Alderwoman Hadden develop an agenda to pursue in the 49th Ward and citywide. Residents will be able to vote on different policies and programs that were submitted during the idea-collection phase during the participatory budgeting voting phase. After projects are shared with the community, all ward residents 14 and older are invited to vote on projects. Residents can either vote online or in-person during a voting event. Once the votes are tabulated and the winning projects are announced, the 49th Ward office works closely with city departments to implement them. This exciting process puts transparency into how the city spends our tax dollars and gives residents a real voice – by offering ideas and voting for specific projects – into how that money is spent in our ward. Who knows better what is needed in our ward than us?

Frequently Asked Questions How do I get a residential parking permit or sticker? You can purchase both City Stickers and Residential Parking Permits in person at the City Clerk’s offices at City Hall (121 N LaSalle St, Room 107) and the North Side Satellite Office (5430 W Gale St). City Stickers (and guest passes for residential permit parking) can also be purchased online . You can look up your parking zone here . Residents on permit zoned streets are eligible to purchase the $25 yearly parking permits at part of their city sticker. However, the alderman’s office grants exception letters to residents who live on blocks perpendicular to and touching any zoned parking streets. All Chicago residents who own or use a vehicle are required to display a valid city sticker on their windshield’s passenger-side corner, regardless of where the vehicle is registered. For more information, please visit the City Vehicle Sticker page here . Can I get a No Parking / Moving sign for my residential move? We have complimentary “No Parking” signs available for residential moves at the ward office. These are not, however, enforceable by ticket or towing. We ask that you hang the signs 48-hours prior to your move to give your neighbors adequate time to find alternative parking. Otherwise, if you want enforceable “No Parking” signs, you can go through the Department of Transportation’s Permits Department. The cost for the enforceable permit is $25. You can apply for the permit on CDOT's permitting platform . Instructions on how to apply are available here . How can I get a tree trimmed or a dead tree removed? As of 2023, The City has shifted the way in which it handles the trimming of trees on City property. Before 2023, the Bureau of Forestry of the Department of Streets and Sanitation accepted individual tree trim requests. However, this process was tedious and inhibited Forestry crews from trimming all trees in the City. This bureau is responsible for maintaining the City’s urban forest – Chicago’s half-a-million or so parkway trees. The Bureau has now shifted over to a "zoned-trimming" schedule in which our Ward (and all Wards) are split into different zones, each zone is assigned a schedule for trimming, and Forestry crew systematically visit each zone for trimming while following the schedule. Residents may request a tree to be planted in their front parkways (if room allows, see Tree Trimming & Planting Guidelines), or for a tree to be inspected if dead or diseased. If deemed more than half-dead, the City will have a tree removed (and stump ground down) but otherwise healthy trees are not removed. As the backlog on tree planting is several years, homeowners may choose to plant a tree in their parkway at their own expense–see procedures. To request these services, please call 311 or submit your request online through the proper form on the Bureau of Forestry’s website . How do I get a new garbage or recycling bin? Residents who receive trash pick-up from the city (buildings with 5 or fewer units) can request up to two garbage bins, and one recycling bin OR one garbage bin and two recycling bins per unit. Businesses are not eligible for city trash pickup, and in many cases, those living in large apartment or condo buildings do not receive city pick-up. If you do receive city pick-up, you can submit a 311 request for a garbage can maintenance or for a new blue bin. If you would like our office to assist you with entering your 311 request, you can call us at 773-338-5796 or email us at office@49thward.org . How do I get a garbage truck to stop waking me up before 7am? The City of Chicago prohibits trucks from picking up trash before 7 AM under the Noise Ordinance . In many cases, those companies violating the ordinance are private contractors. If this is a persistent issue, you can submit a complaint to our office by calling us at 773-338-5796 or by emailing us at office@49thward.org . If it is not a persistent issue, we recommend that you call 911 to seek enforcement of the noise ordinance. What type of construction or work is being done on my block? You can use this website to find out about construction on your block. If you can’t find it on this map, please feel free to reach out to our office at 773-338-5796, and we can follow up about your specific request. Construction permits are public record, and anyone can sign up for access to the city's permit database by clicking here . After signing up for an account, you can search for construction permits by date and address to find out the reason for the construction that is occurring on your block. Please contact our office if you have any questions regarding any construction permits. How do I get a pothole fixed? You can report a pothole to the Chicago Department of Transportation (CDOT) by filing a 311 complaint through the phone or the 311 website . If you believe the entire street or alley needs re-paved, please contact our office at 773-338-5796 or at office@49thward.org . Feel free to contact us if you need help filing a 311 complaint as well. There’s water on my street -- what can I do? Streets can flood during heavy rain storms from leaves and other street debris clogging street drains. To prevent this issue, please tell your neighbors and any landscaping companies to not rake leaves into the street. If you see a clogged street drain, just take a rake to sweep up and bag this debris, disposing it in the trash or compost in a yard. If standing water remains after removing leaves and debris from the street drains, please contact our office and we will get the City to schedule an unclogging. How can we make my street more pedestrian friendly? Our office is committed to ensuring our streets are safe for everyone. If you want to request a new street sign, changing a speed limit, new street paint, bump outs, or other traffic calming measures, please contact our office. If you are looking to replace an existing street sign, you can submit a 311 request here . How can I find out when my street will be swept? You can find out when your street will be swept by looking out for orange paper no-parking signs on your street or by utilizing our street sweeping map here . Typically, the Department of Streets & Sanitation (DSS) begins posting these signs beginning April 1st and ending in mid-November. The signs are posted on residential streets approximately two days in advance of street sweeping and are required to be posted at least 24 hours in advance, then removed after the area is clean to open the parking spots for use. The Department posts permanent street signs along commercial and article streets to indicate that day(s) of the week and time(s) for street sweeping. Failure to move a vehicle from a posted no-parking zone may result in a $60 fine during street sweeping days. We highly encourage you to move your vehicle on street sweeping days in order to help clean streets and prevent flooding. There's a light out on my street or in my alley. How can it get fixed? If a light is out on your street or in your alley, you can submit a request to replace it on 311 here . If you would like our office to assist you with entering your 311 request, you can call us at 773-338-5796 or email us at office@49thward.org . The City is in the process of replacing all of our street lights with new, smart LED lights . These lights will allow the Chicago Department of Transportation to detect which lights are out automatically, which will eliminate the need to report lights out in the near future. I’ve noticed that there is a rodent problem in my area. What can I do? Residents can help prevent and address rats in the neighborhood. Rodent abatement services can be obtained by call 311 or the 49th Ward office. Chicago's Bureau of Rodent Control investigates every reported rat sighting. Alley conditions are investigated, damaged carts are replaced, and rodenticide is placed in rat burrows to eradicate the nest. Many reported rodent problems are highly preventable. The Department of Streets & Sanitation needs the cooperation of residents and businesses to keep the neighborhood rat free. You can help by making sure your trash is properly contained. Exposed garbage is the primary reason rodents proliferate. When garbage carts are securely closed, rats will eat the rodenticide and die. How you can help prevent rats: Do not overfill your trash receptacles such that the lid does not seal close. Try to put food scraps in separate smaller bags and place at the bottom of your containers. If possible, save non-food trash till next collection if it’ll overfill the receptacle. Never put a bag with food scraps or food wrappers outside a trash receptacle–rats will chew right into this for a quick meal. If you have a blue cart, put as much clean paper and plastics in there which will save room in the black carts for food scraps and non-recyclables. If your cart has any type of hole, chewed-off area or a missing/defective lid, report this to 311 immediately. If you see a regular occurrence of overfilled receptacles or bags left by them that containing food scraps/wrappers, report it to our office. It doesn’t matter if the receptacles are for houses, apartment buildings, businesses or restaurants. For home gardens and landscaped areas, you may consider laying down “hardware cloth” or chicken wire in garden beds, large planters and other areas where rats may burrow. Rats don’t burrow through metal. Working together, we can continue to eliminate these urban pests. Remember if rats can't feed, they can't breed! If you see a rat or notice conditions that may contribute to rodent activity, call our office at 773-338-5796 or send us an email to office@49thward.org. You can also call the City at 311 or click on the button to submit an online request for rodent baiting . Why hasn’t my street been plowed? When it snows, the Department of Streets and Sanitation first priority is clearing the arterial streets and Lake Shore Drive. Once those are deemed safe, plows become available to the wards for plowing and salting side streets. Depending on the time it takes to clear arterial streets, outdoor temperatures and other variables, driving conditions may not be ideal on side streets. If additional salt is needed on your street, you can submit a 311 request for snow or ice removal. If you would like our office to assist you with entering your request, you can call our office at 773-338-5796 or send us an email to office@49thward.org . How can I get my neighbor’s sidewalk shoveled? It is the responsibility of property owners and occupants to keep sidewalks clear of snow and ice. Chicagoans of all ages and abilities need to use the sidewalks to get where they're going every day of the year. When there has been snowfall, a 5-foot-wide-path must be cleared, snow must be cleared by 10PM on the day of the snowfall if it falls between 7am and 7pm, and by 10am the next day if it falls between 7pm and 7am. If someone has not cleared snow in front of their property, you can file a 311 request for “Snow - Uncleared Sidewalk or Bike Lane” or send us an email to office@49thward.org . We will contact the property owner to remind them of their responsibilities and ask our ward superintendent to visit the property. Please keep in mind that some neighbors may struggle to shovel their sidewalk due to mobility issues. If you know that a neighbor struggles to clear their sidewalk due to these issues, please consider helping to shovel the snow.

Office of the Inspector General The City of Chicago Office of Inspector General (OIG) is an independent, nonpartisan oversight agency whose mission is to promote economy, effectiveness, efficiency, and integrity in the administration of programs and operation of City government. OIG conducts investigations, audits, evaluations, and reviews examining issues regarding City employees, elected and appointed officials, vendors and contractors, and programs and operations of the City. The public is encouraged to submit suggestions, comments, and complaints online at www.igchicago.org or by calling the OIG Tipline at 866-448-4754 (TTY: 773-478-2066). Anonymous tips are accepted.

Housing & Tenant Resources Rogers Park is a transit-rich neighborhood on the far north side of Chicago. It is one of the last remaining affordable neighborhoods along the lakefront. Approximately 75% of Rogers Park residents are renters. Below, the 49th Ward Office has compiled a number of resources to help tenants find affordable housing, understand their rights, and more. Of course, if you have any questions, please contact the 49th Ward office at 773-338-5796 or office@49thward.org . Affordable Housing Resources Homelessness Resources Tenant Resources Eviction Resources Legal Aid Resources