Chicago's 24th District ABOUT THE 24TH DISTRICT In the 49th Ward, the 24th District patrols six beats. Each patrol beat in the Chicago Police Department hosts bi-monthly community beat meetings. During beat meetings, residents can learn about the different patterns of crime the police have identified in the neighborhood and receive safety tips. Residents also have the opportunity to work directly with the officers in their beat to bring up any issues they may be noticing. This is a great tool to strengthen the relationship between police officers and the community. CONTACT INFO 6464 N. Clark Street CAPS office: 312-744-5907 Email: Caps.024District@chicagopolice.org FIND YOUR BEAT Find your beat and the beat schedule on the map below. Click the brackets on the upper right-hand corner of the map or click here to open in Google Maps.

Resources Our office is available to help navigate the wide range of resources offered by the city of Chicago. If you have any questions, you can always reach us by emailing office@49thward.org or by calling (773) 338-5796 . Community Assets Community Aid Opportunities Domestic Violence Resources Economic Relief Employment Opportunities Emotional/Mental Health Support Frequently Asked Questions Housing & Tenant Resources Information on Elected Officals LGBTQIA+ Resources Property Tax Exemptions Resources for Immigrants Resources for Seniors Resources for Veterans Volunteer Opportunities

Shared Cost Sidewalk Program The Shared Cost Sidewalk Program offers an opportunity for owner/occupants to share the cost of replacing sidewalks with the City. This voluntary program allows residents to replace sidewalks at a much lower cost than if they were to hire a private contractor. The program covers the main walk, the courtesy walk, and existing catwalks/landing steps (the narrow strip of concrete adjacent to some curbs). Owner-occupants of corner houses will be charged for both the main (address) side and the sidewalk on the side of the house. CDOT will build ADA-compliant ramps where applicable, with the City paying the entire cost of the ramps. The Shared Cost Sidewalk Program is very popular and is handled on a first-come, first served basis when the program opens in January. The funds are limited and the program closes for the year once the funds are allocated. The Department of Transportation typically announces when the program will open in mid-December. Keep your eye on my weekly e-newsletter and this website for that announcement. Please note that if you applied for the program in previous years, you must apply again when it re-opens. Applications will only be accepted through the City’s 311 system or at the city’s Shared Cost Sidewalk website . Owner information and the property address must be provided at the time of the request. Further information on the program is available by clicking here .

Resources for Immigrants All Chicago residents, regardless of immigration status, can use City services. And every person has legal rights in the United States - including undocumented immigrants. It's important that undocumented immigrants know their rights if ICE comes to their door. Below are some informational materials to help you understand your rights in these situations. Fighting Against Fascist Occupation Download English Guide Haitian Creole Descargar Guía en Español Ukranian Télécharger le Guide en Français Mandarin ICIRR Hotline If you see or experience ICE activity, call the Illinois Coalition for Immigrant & Refugee Rights' (ICIRR) 24-Hour Family Support Hotline: 1-855-HELP-MY-FAMILY (1-855-435-7693). For more information on ICIRR's hotline go to icirr.org/fsn . Here’s how you can stay informed and help others: Understand ICE Tactics: ICE often carries out operations early in the morning, targeting people as they leave for work or take their children to school. They may also set up traffic stops, visit workplaces, or go to people’s homes. Even if someone is not the primary target, ICE has historically detained others who are present. Know Your Rights: Every person in the U.S. has constitutional protections, and knowing how to exercise those rights can make all the difference in a moment of interaction with ICE: You do NOT have to open your door unless ICE presents a warrant signed by a judge. ICE forms are not signed by judges and do not grant permission to enter your home. If you come into contact with ICE officers, stay calm, do not run, and do not provide information about your immigration status. Do not sign anything you don’t understand, and do not provide false documents. If you are questioned, you can calmly state that you wish to speak with a lawyer before proceeding. Create a Safety Plan: Planning ahead is essential. Make sure your family has emergency contact information, and ensure schools or daycare centers have updated contact details for emergencies Get Prepared! WBEZ put together a helpful article on what Chicago Public Schools, parents or guardians, and students can do, including how to talk to children about the chances of Federal Immigration Officers in Chicago. A reminder that CPS does not allow immigration agents into schools without a warrant. Families can access resources regarding Know Your Rights workshops, legal services, and other information related to the new presidential administration here . Protect RP Protect RP, a volunteer-led mutual aid organization that started during the first Trump administration, is back and helping to keep our neighbors safe and informed. They will be helping to distribute Know Your Rights (KYR) information throughout our ward. If you'd like to get involved with them, please complete this Google form . A volunteer will be in touch with you shortly afterward! Click the dropdown boxes below for more resources! CITYKEY ID Program Mental Health Care Public Safety Additional Resources

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Meet the Team! Maria Hadden (she/her/hers) ALDERWOMAN OF THE 49TH WARD CHAIRWOMAN OF THE COMMITTEE ON ENVIRONMENTAL PROTECTION & ENERGY Leslie Perkins (she/her/hers) CHIEF OF STAFF & POLICY DIRECTOR CONTACT FOR: Scheduling requests, media inquiries, policy information Shenicka Hohenkirk (she/her/hers) WARD DIRECTOR email: shenicka@49thward.org CONTACT FOR: Scheduling requests, ward office inquiries Clarissa Steinbrecher (she/her/hers) DIRECTOR OF CONSTITUENT SERVICES email: clarissa@49thward.org CONTACT FOR: Constituent inquiries, landlord/tenant disputes, disabled parking permits, internships Tony Sandifer (he/him/his) MANAGER OF COMMUNITY ENGAGEMENT email: tony@49thwar d.org CONTACT FOR: Community partnerships, participatory budgeting, block parties, other community events Zach Joseph (he/him/his) INFRASTRUCTURE AND COMMUNICATIONS COORDINATOR email: zach@49thwar d.org CONTACT FOR: Zoning & development inquiries, community partnerships, newsletter items Caleb DeBerry (he/him/his) COORDINATOR OF CONSTITUENT SERVICES email: caleb@49thwar d.org CONTACT FOR: Constituent inquiries Brenna Regan (she/her/hers) COORDINATOR OF CONSTITUENT SERVICES email: brenna@49thward.org CONTACT FOR: Constituent inquiries Madeline Walbridge (she/her/hers) COORDINATOR OF CONSTITUENT SERVICES email: madeline@49thward.org CONTACT FOR: Constituent inquiries Gina Parra-Hughes (she/her/hers) DEPUTY DIRECTOR OF POLICY & OUTREACH TO THE COMMITTEE ON ENVIRONMENTAL PROTECTION AND ENERGY CONTACT FOR: Legislative and Committee matters Ashley Parks Adam "Pepe" Woznicki (she/her/hers) COMMUNITY AND COMMUNICATIONS OUTREACH COORDINATOR TO THE COMMITTEE ON ENVIRONMENTAL PROTECTION AND ENERGY CONTACT FOR: Leadership Councils, Social Media, and Outreach Opportunities (he/him/his) WARD SUPERINTENDENT CONTACT FOR: Streets & Sanitation matters

Frequently Asked Questions How do I get a residential parking permit or sticker? You can purchase both City Stickers and Residential Parking Permits in person at the City Clerk’s offices at City Hall (121 N LaSalle St, Room 107) and the North Side Satellite Office (5430 W Gale St). City Stickers (and guest passes for residential permit parking) can also be purchased online . You can look up your parking zone here . Residents on permit zoned streets are eligible to purchase the $25 yearly parking permits at part of their city sticker. However, the alderman’s office grants exception letters to residents who live on blocks perpendicular to and touching any zoned parking streets. All Chicago residents who own or use a vehicle are required to display a valid city sticker on their windshield’s passenger-side corner, regardless of where the vehicle is registered. For more information, please visit the City Vehicle Sticker page here . Can I get a No Parking / Moving sign for my residential move? Our office offers complimentary “No Parking” signs available for residential moves at the ward office for residents moving themselves only . If residents have contracted a moving company, the company must apply and receive the enforceable "No Parking" signs to park their vehicle on the street. The company then charges the $25 permit fee to the resident. If you have contracted a moving company, please work with your moving company ahead of time to secure these signs . Please note, the complimentary signs are not enforceable by ticket or towing. For residents who obtain these signs, we ask that you hang the signs 48-hours prior to your move to give your neighbors adequate time to find alternative parking. Please do not post signs on traffic signs, disabled parking signs, in crosswalks, in no parking tow zones, or in other illegal parking spots. Otherwise, if you want enforceable “No Parking” signs, you can go through the Department of Transportation’s Permits Department. The cost for the enforceable permit is $25. You can apply for the permit on CDOT's permitting platform . Please be advised that moving vehicles are not allowed to park overnight on any streets and are subject to ticketing if left out overnight. Moving PODs & containers are not allowed on any street or City property (alleys, parkways, sidewalks) per City code . Being as such, our office does not provide the unenforceable signs for PODs. It is the responsibility of the renter to secure a private parking spot for a POD. If the renter leaves the POD on a street, they are subject to hefty fines. Our office makes an exception for PODs on a truck bed connected to a functional vehicle which can be moved immediately upon request. Our office can provide unenforceable moving signs for this exception if requested. How can I get a tree trimmed or a dead tree removed? As of 2023, The City has shifted the way in which it handles the trimming of trees on City property. Before 2023, the Bureau of Forestry of the Department of Streets and Sanitation accepted individual tree trim requests. However, this process was tedious and inhibited Forestry crews from trimming all trees in the City. This bureau is responsible for maintaining the City’s urban forest – Chicago’s half-a-million or so parkway trees. The Bureau has now shifted over to a "zoned-trimming" schedule in which our Ward (and all Wards) are split into different zones, each zone is assigned a schedule for trimming, and Forestry crew systematically visit each zone for trimming while following the schedule. Residents may request a tree to be planted in their front parkways (if room allows, see Tree Trimming & Planting Guidelines), or for a tree to be inspected if dead or diseased. If deemed more than half-dead, the City will have a tree removed (and stump ground down) but otherwise healthy trees are not removed. As the backlog on tree planting is several years, homeowners may choose to plant a tree in their parkway at their own expense–see procedures. To request these services, please call 311 or submit your request online through the proper form on the Bureau of Forestry’s website . How do I get a new garbage or recycling bin? Residents who receive trash pick-up from the city (properties with 4 units or less) can request up to two garbage bins, and one recycling bin OR one garbage bin and two recycling bins per unit. Businesses are not eligible for city trash pickup, and in many cases, those living in large apartment or condo buildings do not receive city pick-up. If you do receive city pick-up, you can submit a 311 request for a garbage can maintenance or for a new blue bin. If you would like our office to assist you with entering your 311 request, you can call us at 773-338-5796 or email us at office@49thward.org . How do I get a garbage truck to stop waking me up before 7am? The City of Chicago prohibits trucks from picking up trash before 7 AM under the Noise Ordinance . In many cases, those companies violating the ordinance are private contractors. If this is a persistent issue, you can submit a complaint to our office by calling us at 773-338-5796 or by emailing us at office@49thward.org . If it is not a persistent issue, we recommend that you call 911 to seek enforcement of the noise ordinance. What type of construction or work is being done on my block? You can use this website to find out about construction on your block. If you can’t find it on this map, please feel free to reach out to our office at 773-338-5796, and we can follow up about your specific request. Construction permits are public record, and anyone can sign up for access to the city's permit database by clicking here . After signing up for an account, you can search for construction permits by date and address to find out the reason for the construction that is occurring on your block. Please contact our office if you have any questions regarding any construction permits. How do I get a pothole fixed? You can report a pothole to the Chicago Department of Transportation (CDOT) by filing a 311 complaint through the phone or the 311 website . If you believe the entire street or alley needs re-paved, please contact our office at 773-338-5796 or at office@49thward.org . Feel free to contact us if you need help filing a 311 complaint as well. There’s water on my street -- what can I do? Streets can flood during heavy rain storms from leaves and other street debris clogging street drains. To prevent this issue, please tell your neighbors and any landscaping companies to not rake leaves into the street. If you see a clogged street drain, just take a rake to sweep up and bag this debris, disposing it in the trash or compost in a yard. If standing water remains after removing leaves and debris from the street drains, please contact our office and we will get the City to schedule an unclogging. How can we make my street more pedestrian friendly? Our office is committed to ensuring our streets are safe for everyone. If you want to request a new street sign, changing a speed limit, new street paint, bump outs, or other traffic calming measures, please contact our office. If you are looking to replace an existing street sign, you can submit a 311 request here . How can I find out when my street will be swept? You can find out when your street will be swept by looking out for orange paper no-parking signs on your street or by utilizing our street sweeping map here . Typically, the Department of Streets & Sanitation (DSS) begins posting these signs beginning April 1st and ending in mid-November. The signs are posted on residential streets approximately two days in advance of street sweeping and are required to be posted at least 24 hours in advance, then removed after the area is clean to open the parking spots for use. The Department posts permanent street signs along commercial and article streets to indicate that day(s) of the week and time(s) for street sweeping. Failure to move a vehicle from a posted no-parking zone may result in a $60 fine during street sweeping days. We highly encourage you to move your vehicle on street sweeping days in order to help clean streets and prevent flooding. There's a light out on my street or in my alley. How can it get fixed? If a light is out on your street or in your alley, you can submit a request to replace it on 311 here . If you would like our office to assist you with entering your 311 request, you can call us at 773-338-5796 or email us at office@49thward.org . The City is in the process of replacing all of our street lights with new, smart LED lights . These lights will allow the Chicago Department of Transportation to detect which lights are out automatically, which will eliminate the need to report lights out in the near future. I’ve noticed that there is a rodent problem in my area. What can I do? Residents can help prevent and address rats in the neighborhood. Rodent abatement services can be obtained by call 311 or the 49th Ward office. Chicago's Bureau of Rodent Control investigates every reported rat sighting. Alley conditions are investigated, damaged carts are replaced, and rodenticide is placed in rat burrows to eradicate the nest. Many reported rodent problems are highly preventable. The Department of Streets & Sanitation needs the cooperation of residents and businesses to keep the neighborhood rat free. You can help by making sure your trash is properly contained. Exposed garbage is the primary reason rodents proliferate. When garbage carts are securely closed, rats will eat the rodenticide and die. How you can help prevent rats: Do not overfill your trash receptacles such that the lid does not seal close. Try to put food scraps in separate smaller bags and place at the bottom of your containers. If possible, save non-food trash till next collection if it’ll overfill the receptacle. Never put a bag with food scraps or food wrappers outside a trash receptacle–rats will chew right into this for a quick meal. If you have a blue cart, put as much clean paper and plastics in there which will save room in the black carts for food scraps and non-recyclables. If your cart has any type of hole, chewed-off area or a missing/defective lid, report this to 311 immediately. If you see a regular occurrence of overfilled receptacles or bags left by them that containing food scraps/wrappers, report it to our office. It doesn’t matter if the receptacles are for houses, apartment buildings, businesses or restaurants. For home gardens and landscaped areas, you may consider laying down “hardware cloth” or chicken wire in garden beds, large planters and other areas where rats may burrow. Rats don’t burrow through metal. Working together, we can continue to eliminate these urban pests. Remember if rats can't feed, they can't breed! If you see a rat or notice conditions that may contribute to rodent activity, call our office at 773-338-5796 or send us an email to office@49thward.org. You can also call the City at 311 or click on the button to submit an online request for rodent baiting . Why hasn’t my street been plowed? When it snows, the Department of Streets and Sanitation first priority is clearing the arterial streets and Lake Shore Drive. Once those are deemed safe, plows become available to the wards for plowing and salting side streets. Depending on the time it takes to clear arterial streets, outdoor temperatures and other variables, driving conditions may not be ideal on side streets. If additional salt is needed on your street, you can submit a 311 request for snow or ice removal. If you would like our office to assist you with entering your request, you can call our office at 773-338-5796 or send us an email to office@49thward.org . How can I get my neighbor’s sidewalk shoveled? It is the responsibility of property owners and occupants to keep sidewalks clear of snow and ice. Chicagoans of all ages and abilities need to use the sidewalks to get where they're going every day of the year. When there has been snowfall, a 5-foot-wide-path must be cleared, snow must be cleared by 10PM on the day of the snowfall if it falls between 7am and 7pm, and by 10am the next day if it falls between 7pm and 7am. If someone has not cleared snow in front of their property, you can file a 311 request for “Snow - Uncleared Sidewalk or Bike Lane” or send us an email to office@49thward.org . We will contact the property owner to remind them of their responsibilities and ask our ward superintendent to visit the property. Please keep in mind that some neighbors may struggle to shovel their sidewalk due to mobility issues. If you know that a neighbor struggles to clear their sidewalk due to these issues, please consider helping to shovel the snow.

Glenwood Commuter Safety Glenwood Commuter Safety Feedback Results On March 9, the 49th Ward office hosted a town hall meeting where we discussed a proposal to modify the traffic to flow one-way northbound on Glenwood between Pratt and Devon. A recording of that meeting is available to view by clicking here . Since Alderwoman Hadden first entered office in 2019, residents have consistently reached out with concerns about this particular stretch of Glenwood. The street is nestled in a dense area with many pedestrians. The heavy foot traffic combined with the existing bike lanes and two-way vehicular traffic on a narrow residential street has created unsafe conditions. In 2021, our office convened a community meeting with neighbors and residents to discuss the issue further. The objective of the meeting was to take a broader look at this stretch of Glenwood and see how we can improve safety for all users (motorists, cyclists, and pedestrians). After soliciting feedback from area residents, CDOT conducted a traffic study for this stretch of Glenwood. Upon the conclusion of that study, they recommended modifying traffic to flow one-way northbound on Glenwood between Pratt and Devon. The northbound direction was determined by conversations with first responders who indicated that they needed it to remain northbound for their vehicles in the event of an emergency. Additionally, the proposal calls to keep the existing bike lanes, which connect to a greenway both north and south of this stretch. The proposal calls for no elimination of parking. A copy of the traffic study is available to review by clicking here . After our community meeting, we asked commuters of all types to share their feedback and ideas on how to improve commuter safety along this stretch of Glenwood. For the open-ended questions, a plurality (48.9%) of respondents expressed they liked the proposal in its current form and didn't have additional feedback to provide. Of the 331 respondents, only 8% responded that the proposal shouldn't be pursued and that no changes should be made to adjacent streets. 9% of respondents said they had no feedback to offer or didn't respond at all to the open-ended questions. Others made recommendations to enhance pedestrian and bike safety, with suggestions ranging from raised crosswalks to closing streets to vehicular traffic. Respondents also made suggestions on what traffic safety measures and signage can be installed on adjacent blocks to improve safety and help motorists navigate the area. PDF of Infographic View Traffic Study Infografía en Español Estudio de Tráfico en Español Share Your Feedback on the Proposal to Improve Commuter Safety on Glenwood Avenue On March 9, the 49th Ward office hosted a town hall meeting where we discussed a proposal to modify the traffic to flow one-way northbound on Glenwood between Pratt and Devon. A recording of that meeting is available to view by clicking here . Since Alderwoman Hadden first entered office in 2019, residents have consistently reached out with concerns about this particular stretch of Glenwood. The street is nestled in a dense area with many pedestrians. The heavy foot traffic combined with the existing bike lanes and two-way vehicular traffic on a narrow residential street has created unsafe conditions. In 2021, our office convened a community meeting with neighbors and residents to discuss the issue further. The objective of the meeting was to take a broader look at this stretch of Glenwood and see how we can improve safety for all users (motorists, cyclists, and pedestrians). After soliciting feedback from area residents, CDOT conducted a traffic study for this stretch of Glenwood. Upon the conclusion of that study, they recommended modifying traffic to flow one-way northbound on Glenwood between Pratt and Devon. The northbound direction was determined by conversations with first responders who indicated that they needed it to remain northbound for their vehicles in the event of an emergency. Additionally, the proposal calls to keep the existing bike lanes, which connect to a greenway both north and south of this stretch. The proposal calls for no elimination of parking. Our office is seeking feedback and suggestions on the plans. Please take a moment to complete a short online survey to share your experiences and ideas. The survey can be completed at bit.ly/GlenwoodFeedback . The feedback form will close on March 20. 49th Ward Town Hall March 9 Join Alderwoman Hadden and the 49th Ward team for the monthly virtual town hall on Wednesday, March 9, at 6 pm. Attendees will hear important updates for the ward and the city including updates on the CDOT review of resident requests to turn Glenwood between Devon and Pratt, into a one-way northbound street. We will also have guests, Jessica Trejo and Sandra Arellano, from Illinois Masonic Medical Center join us to discuss early breast cancer detection. These meetings now take place on the second Wednesday of each month at 6 pm. Register to attend the meeting by visiting bit.ly/2022TownHalls . Spanish translation will be available. Community Meeting on Glenwood Avenue Traffic Safety Join Alderwoman Hadden and representatives from the Chicago Department of Transportation to share ideas on what traffic safety improvements you'd like to see on Glenwood from Devon to Pratt. The meeting will take place on Monday, July 26, at 5 pm. Those interested in joining should meet near the parking lot at the corner of Glenwood and Arthur.

Park Advisory Councils An advisory council is a voluntary group of individuals who meet on a regular basis to support the effective functioning of their local park. Councils promote ways for the community to better utilize the Chicago Park District's programs and facilities; provide communication to the Chicago Park District on matters relating to their parks; increase community awareness of Chicago Park District projects. The 49th Ward has the following park advisory councils: Touhy Park Advisory Council Willye B. White Park Advisory Council Loyola Park Advisory Council Pottawattomie Park Advisory Council Pottawattomie Dog Park Committee Rogers (Phillip) Beach Park Advisory Council GET Beaches Park Advisory Council Leone Beach Park Advisory Council

Emergency Heating Repair Program Every year, the City of Chicago offers a grant to homeowners through the Emergency Heating Repair Program. Eligible properties must be located in Chicago, habitable, owner-occupied, and not at risk of foreclosure. This is a one-time service program for single-family, one to four units, and owner-occupied properties located in the city of Chicago. Any owner-occupied property that has received this service in the past will be ineligible to receive service again. Households earning 80% or less of the Area Median Income (AMI) are eligible to participate in the program. The total gross income of all owners and other household members shall be included and may not exceed this limit. The gross incomes of all adults, 18 and older, who reside in the property are included in determining income eligibility. If the owner sells, transfers title, or no longer occupies the unit within one year of the grant, the owner will be required to pay the balance of the loan from the time of transfer to the loan ending period date. Applicants can download the application package and view eligibility requirements on the Department of Housing’s website .

Street Sweeping The Department of Streets and Sanitation sweep the city’s streets April through mid-November, weather permitting. The city hangs bright orange temporary parking restrictions the day before sweeping service is scheduled to begin. Those who fail to move their vehicle between the restricted hours, between 9 am and 2 pm, will be eligible to receive a $60 ticket. The street sweeping schedule is available to view on the map below. You can also click the brackets located in the top right-hand corner to open the map in Google Maps or by clicking here . Sign Up for Street Sweeping Alerts We The Sweeple (formerly Sweep Around Us) is a third-party website that allows Chicagoans to sign up for email notifications whenever street sweeping is scheduled on their street. The website pulls information from the publicly available street sweeping schedule on the Department of Streets and Sanitation's website. Simply visit wethesweeple.com , enter your address, and then sign up for email alerts so you don't inadvertently miss a scheduled street sweeping on your block. Those who signed up for alerts in previous years will need to re-subscribe.

Outdoor Special Events The City of Chicago requires the completion of a Special Event(s) Permit Packet in order to host a neighborhood festival. These festivals can be a number of things, including large street festivals, 5Ks, outdoor fundraising events, and more. The application process can be arduous and confusing, so please contact my office with any questions. Please note the following important changes to the special event permitting process and organize your event to avoid paying large processing fees. DCASE will now charge a nonrefundable processing fee of: $100.00 if the application is submitted more than 60 days prior to the event; $200.00 if the application is submitted between 59 and 45 days prior to the event; $500.00 if the application is submitted between 44 and 30 days prior to the event; $1,000.00 if the application is submitted between 29 and 15 days prior to the event; and $2,000.00 if the application is submitted between 14 and 7 days prior to the event. No application for a special event permit shall be accepted less than 7 days prior to the special event. SPECIAL EVENTS PERMIT TUTORIAL SPECIAL EVENTS RESOURCE GUIDE Chicago Transit Authority (CTA) has implemented policies and procedures for outdoor special events: All organizations interested in having CTA participate at their 2018 event must submit a written request Organizations should provide CTA ample notice of an event to safeguard the CTA resources needed Request must specify a priority for CTA’s participation at a parade, for CTA staffed information table, and/or for CTA brochures Priority is given to events held within the CTA service area CTA is a public entity funded by farebox and sales tax revenue. Therefore, CTA only participates in events not charging a participation fee. Kindly submit your request letter via email to mroman@transitchicago.com Information is available below if you are interested in advertising your community event on CTA buses and trains CTA ADVERTISING APPLICATION CTA ADVERTISING GUIDELINES